Privacy Policy

Fishman's Natural, LLC logo

This Privacy Policy is a part of our Terms of Service. By using this site or our online store, you agree to be bound by and comply with this Privacy Policy and our Terms of Service. 

Age Restriction

This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you a minor. Ask your parent/ guardian to access this site for you. You must be of legal age required by the state your are in to purchase our products. It is your responsibility to know whether your are legally able to purchase our products.

Information We Collect

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and order history.  We also use cookies, web beacons or other tools that collect information that make it easier to use our store and our site.

When you visit our site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our site. We also collect information about how you use our site, including the elements you have interacted with, metadata and other details about these elements, change states and other user actions.

By providing us with your email address, you are giving us permission to send you emails about our store, new products, and other updates. You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.

How we use your information. 

In general, we may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To create, identify and secure your Account on our network;
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • Improve our products, site, and how we operate our business;
  • Provide and deliver the products and services you request/order;
  • Respond to your comments or questions and for our Support Team to communicate regarding Fishman’s Natural’s website or products.
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
  • Communicate with you about promotions, upcoming events and news about products, and for other marketing purposes of Fishman’s Natural, LLC;
  • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

Consent

How do you get my consent?

By providing us with personal information to complete a transaction,  placing an order, arranging for a delivery or returning a purchase you are consenting to our collecting and using your information (your credit card information is discussed in Section 4 below).  

How do I withdraw my consent? 

You may withdraw your consent for us to contact you by clicking the “Unsubscribe” button included at the bottom of each email or contacting us at info@fishmansnatural.com or mailing us at: 

Fishman’s Natural, LLC 
5706 Roosevelt Street, Bethesda, MD 20817

Disclosure

We do not share your personal information with third parties without your consent other than with the following:

  • Third Party Service Providers. With third parties who work on our behalf, provided that such third parties provide at least the same level of privacy protection as required by this Privacy Policy;
  • Lawful Requests. To comply with laws or to respond to lawful requests and legal process (provided that we will endeavor to notify you at the address you have given us if we have received a lawful request for your information);
  • Protection of Rights and Property. To protect the rights and property of Charlotte’s Web, our agents, customers and others including to enforce our agreements, policies and  terms included in this Privacy Policy or our Terms of Service;
  • Emergency. In an emergency, including to protect the personal safety of any person;

Hyperlinks/Third Party Websites

Our website contains hyperlinks directing you to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies. Our Policy does not cover any third party services. To learn about those third parties’ privacy practices, please read their privacy policies.

Website Security

To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal information is protected by your password – never share this password with anyone. Fishman’s Natural, LLC will never contact you to ask you for your password.

If you provide us with your credit card information, the information is transmitted to our server using  secure socket layer technology (SSL) which employs the AES-256 encryption standard.

Payment

 Our store is built on WooCommerce e-commerce software platform that allows us to sell our products and services to you.

Payment: If you provide us with your credit card information during the payment process, we send it to our PCI-DSS compliant payment gateway for processing using SSL encryption technology. Your credit card information is stored for recurring subscription orders as well as within my account for faster checkout experience.

All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and our payment processors and service providers.

Governing Law

These Terms will be governed by and construed in accordance with the laws of the State of Maryland, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Maryland for the resolution of any disputes.

This site is intended for users located within the United States. It is up to you to determine whether accessing this site and purchasing our products are legal in your location. You access this website and purchase our products at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations and treaties.

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Fishman’s Natural, LLC encourages visitors to check this page for any changes to its Privacy Policy.  

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you (other than that information automatically generated by your use of our site), register a complaint, or for more information, contact our Support Team at Fishman’s Natural, LLC  at Info@fishmansnatural.com or by mail at:

Fishman’s Natural, LLC 
5706 Roosevelt Street, Bethesda, MD 20817